TO CLAIM WARRANTY

Warranty is for a period of 3 months or 2,000 kilometers from the date of sale – whichever occurs first.

To claim Warranty – you will be issued with a replacement, either way, you will not be issued a refund for the item.

There are 2 ways to handle this:

1. You can buy another item(s) off us, to keep your vehicle on the road and should your claim come back in your favour, we will then credit the original item, that way you are still able to use the vehicle.
2. Or, you can return the item and await the outcome, if your claim comes back in your favour a replacement unit will be shipped to you free – ASAP. (Please note claims can take 2-4 weeks to assess).
3. If your claim comes back, that it is not a warranty claim, then you are welcome to have the rejected item returned to you (freight charges will be applicable to you) – we will hold your item for 7 days after we have advised in writing of the outcome.